Everything you need to know about Moorcroft Debt Recovery

What Powers Does Moorcroft Debt Recovery Have?

If you've been contacted by an established debt collection agency like the Moorcroft Group, it's important to not panic. We understand that it can be quite a difficult situation to find yourself in, but getting familiar with the powers they have is the first necessary step.

The good news is that debt collection companies typically don't have that much power. Their remit usually only extends as far as your original creditors, although this may differ slightly depending on the form of debt they're collecting. Powers aside, refusing to write off your debt will have an impact on your credit file, so it's still a good idea to try and pay it off in a timely fashion.

If your creditors have sold a debt to Moorcroft, they have the right to contact you in order to try and collect the debt. They may send you a debt collection letter or contact you via phone. In some situations, Moorcroft may come to your home, but they'll usually try and contact you first.

You don't have to pay your debt with Moorcroft if you don't want to — if they arrive at your home, you don't have to let them in. The only situation in which this is slightly different is if your debt is the result of a county court judgement. However, bailiffs will usually be involved in these instances.

Debt collection agencies like Moorcroft Debt Recovery have a code of conduct that they must abide by.

If you've been contacted by the Moorcroft Group and you feel that they haven't followed the guidelines set out above, it's advised that you report them to the FCA.

Can Moorcroft Agents Enter Your Home?

If a debt collector arrives at your property or sends you a debt collection letter, it can be a very scary prospect. It's quite common for people to associate debt collection agencies like Moorcroft Debt Recovery with bailiffs, but they're completely different entities.

Debt collectors can enter your home, but only if you allow them in. They're not allowed to act aggressively or try to force their way in - if they do attempt this, you should report them.

They're also not allowed to attend your workplace or contact you at another property other than your home residence. They cannot ask anyone else in your family to pay your debt.

Moorcroft agents are also not allowed to seize goods - they must only request monetary payments.

What Should You Do If the Moorcroft Group Attends Your Property?

If a debt collection company like Moorcroft Debt Recovery does attend your home, it's important to try and stay calm, no matter how worrying the situation may be.

Remember that you don't need to let them in or pay them outright if you don't want to. You can choose to speak to them through the door instead, or ask them to communicate via other means.

If you do decide to deal with them, you should be honest and clear, making them aware of what you can and can't afford. It may be worthwhile creating a realistic payment plan in advance of a visit, so you can go through it with them.

Before deciding to deal with a debt collection agency, you should check that the agent is a legitimate debt collector. Their field agents should carry ID on them at all times, as well as proof that they have been commissioned to collect your debt. If they don't have this, you should refuse to deal with them.

Can Moorcroft Debt Recovery Seize Your Goods?

It's a common misconception that debt collectors have the power to seize your goods. However, this is something that would come under the remit of a bailiff instead.

Debt collection agents can only take payment towards your debt in the form of money. Whilst you may be able to pay in cash, the preferred payment type will usually be via a card transaction or bank transfer. It's preferable to try and use a debit card to pay - by using a credit card, you'll only be transferring the debt elsewhere.

If you do decide to make a payment to Moorcroft, you should ensure you get a receipt with the date and timestamp written on it.

If Moorcroft's agents do attempt to take your goods or try to act as a bailiff, you should report them as this is illegal.

If you're unable to make the full payment at once, debt collection agencies have a duty to provide debt solutions and give advice on how to write off your debt. If you find that you can’t pay, they may ask to set up a repayment plan. However, there may be extra fees involved if you decide to do this.

What Happens If You Receive a Default Notice?

A default occurs when you break the terms of your credit agreement. For example, you may receive a default notice if you're behind on your payments.

A default notice is something sent out by your creditors as a warning ahead of your account defaulting. You’ll get a couple of weeks to pay the outstanding payments before your account is impacted.

However, though you’ll still have a period of time to make the payments, it's still important to address the default notice as soon as it's arrived so that you’re fully aware of (and prepared for) any further implications should the debt not be paid off.

If you are unable to pay the required amount, you should contact your creditors quickly and explain the situation to them. They may be able to set up a further repayment plan to help you get back on track.

Alternatively, you could consider other debt relief options such as an IVA. If you've received a default notice and you'd like to find out more about how NDH Financial can help you, get in touch today!

Can You Write Off Debt with the Moorcroft Group?

If you want to write off your debt with Moorcroft Debt Recovery Limited, you can choose to do so. If you've been contacted by them and you have the funds available, it might be easier to deal with them directly and ask them if they will accept a lower payment in settlement of the debt.

However, you don't have to do this if you don't want to. Instead, you could consider writing your debt off with your original creditors. There will often be additional fees added when dealing with a debt collection agency, so this could be a better option for you.

Another option is to look at other debt management solutions. At NDH Financial, we're a personal insolvency specialist that specialises in IVAs (Individual Voluntary Agreements).

If you've been contacted by Moorcroft Debt Recovery and the debts you owe are classed as unsecured debt, an IVA could be the perfect solution. Contact us today to find out more!

Stop the Debt Collectors in Their Tracks

If you've been contacted by a member of the Moorcroft Group, there's no need to fear. Our debt consultants are here to help you through your troubles and talk you through the debt solutions available to you.

To find out more about whether an IVA might be right for you, check out our IVA Learning Hub.

And if you think you're ready to get started with your application, fill in our contact form today and we'll get in touch!